Returns & Exchanges – 5thboutiques.com

📦 Hassle-Free Returns

✓ 30-Day Window: From delivery date
✓ Free Returns: With prepaid label (US only)
✓ Full Refunds: To original payment method

◼ How to Return

  1. Log in to your account
  2. Select “Start Return”
  3. Print prepaid label
  4. Ship within 14 days

✓ Accepted Conditions

• Unworn/unused items
• Original tags attached
• Packaging intact

✗ Non-Returnable Items

• Final sale (marked at checkout)
• Personalized/customized items
• Beauty products (opened)

🔄 Exchanges

For size/color changes:

  1. Return original item first
  2. Place new order with “NEW15” for 15% off

⏳ Refund Processing

• 5-7 business days after we receive return
• Original payment method only
• Deductions:

  • Original shipping costs
  • International return fees

🌍 International Returns

• Customer pays return shipping
• Must include commercial invoice
• Refund excludes duties/taxes

❗ Damaged/Defective Items

Immediately:

  1. Take photos of issue
  2. Contact us via account
  3. We’ll send replacement

FAQ

❯ Can I return without original packaging?
Yes, but $9.95 fee applies

❯ Where’s my refund?
Check status in your account

❯ Can I return in-store?
Yes at participating retail locations